April 1, 2020 3:07PM PDT
Investigating - We are currently investigating customer reports indicating an issue with our LiveChat service. If you are affected by this issue, you may wish to submit your support request via the contact support section in your web panel or check our Knowledge Base. We are closely monitoring the situation and will be posting periodic updates as further information becomes available.
April 1, 2020 3:11PM PDT
Monitoring - LiveChat is now back online, and we’re monitoring the situation to ensure that we’re fully in the clear. We’ll update this post when we’ve confirmed the incident has been resolved.
April 1, 2020 3:15PM PDT
Resolved - This incident has been resolved, and systems are fully operational. Please contact support via the DreamHost panel if you are still experiencing related issues.